TY  - BOOK
AU  - Goldman, Steven L.
AU  - Nagel, Roger N.
AU  - Preiss, Kenneth
TI  - Agile Competitors and Virtual Organizations : Strategies for Enriching the Customer
SN  - 0442019033
U1  - 658.8 
PY  - 1995///
CY  - New York
PB  - Van Nostrand Reinhold
KW  - Competition
KW  - Customer Service
KW  - Organizational Change
ER  -