TY  - BOOK
AU  - Stiles, William B.
TI  - Describing Talk : A Taxonomy of Verbal Response Modes
SN  - 0803944659
U1  - 306.4 
PY  - 1992///
CY  - London
PB  - Sage Publications
KW  -  Verbal Behevior-Classification
KW  - Interpersonal Communication
ER  -